Privacy Policy

Last Updated: [Insert Date]

At O’Neills, we’re committed to protecting the privacy and security of our customers’ personal information. As a premium Irish sportswear brand serving young athletes and their families worldwide, we understand the importance of trust when shopping online. This Privacy Policy explains how we collect, use, and safeguard your information when you visit saleoneills.com.

1. Information We Collect

We collect information to provide better services to all our customers:

• Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping/billing address, payment details, and contact information.
• Order Information: Details about the products you purchase, sizes preferred, and order history.
• Device and Usage Data: Information about how you interact with our website, including IP address, browser type, pages viewed, and referring URLs.
• Customer Service Communications: Records of your communications with our customer service team.

2. How We Use Your Information

Your information helps us deliver the quality service O’Neills is known for:

• Process and fulfill your orders for our premium sportswear
• Provide customer support and respond to inquiries
• Improve our website, products, and services
• Send order confirmations, shipping notifications, and service messages
• With your consent, send marketing communications about new products, promotions, and Irish sporting culture
• Prevent fraud and enhance website security
• Comply with legal obligations

3. Data Sharing and Disclosure

We value your trust and only share information when necessary:

• Service Providers: We work with trusted partners (payment processors, shipping carriers) who assist in operating our business, all bound by confidentiality agreements.
• Legal Compliance: We may disclose information if required by law or to protect O’Neills and our customers.
• Business Transfers: In the event of a merger or acquisition, customer information may be transferred as part of the business assets.

We never sell your personal information to third parties.

4. International Data Transfers

As a global brand shipping to most countries, your information may be transferred to and processed in countries other than your own. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We implement robust security measures to protect your information:

• Industry-standard encryption for all transactions
• Secure servers and regular security audits
• Limited access to personal information within our organization

While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage customers to use strong passwords and protect their account information.

6. Your Rights and Choices

You have control over your personal information:

• Access & Correction: You may review and update your account information at any time.
• Marketing Preferences: Opt-out of marketing communications by clicking “unsubscribe” in emails or contacting us.
• Data Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Cookies: Manage cookie preferences through your browser settings (see Section 7).

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and shopping cart
• Analyze website traffic and improve performance
• Provide personalized content and recommendations
• Measure advertising effectiveness (with your consent)

You can control cookies through your browser settings, but disabling them may affect website functionality.

8. Children’s Privacy

While we specialize in children’s sportswear, our website is not directed at children under 13. We do not knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. The updated version will be posted on our website with a revised “Last Updated” date.

Thank you for choosing O’Neills – where Irish heritage meets athletic performance.